Claims Manager (all gender) Power, Global Engineering & Property Claims

Basel / Zürich – With work experience – 50% - 100%

40% FlexOffice /

Your department

Here, you can scale new heights: in Switzerland and on the international market, Helvetia Specialty Lines offers tailor-made insurance cover for engineering, marine, aviation, space, art, etc. So we can promise you: you will certainly not get bored here! Will you take up the challenge?

Your responsibility

Oversee the full lifecycle of complex claims, from initial notification through to settlement, conducting detailed coverage analysis and negotiating claim outcomes.
Apply strong technical skills to review engineering and root-cause reports, validate repair and replacement strategies, and assess downtime impacts.
Deliver robust financial assessments for Property Damage and Business Interruption/ALOP/DSU claims, including loss quantification and salvage or recovery tracking.
Engage with a diverse network-serving as the main contact for underwriting and broking teams, and collaborating closely with loss adjusters, engineers, forensic accountants, and legal counsel to achieve aligned resolutions.
Maintain accurate and prudent reserves, ensure strict compliance with Helvetia policies and market regulations, and support litigation, dispute resolution, and subrogation activities.
Drive operational excellence by monitoring KPIs, enhancing process wordings, providing risk engineering feedback, and delivering clear claim updates and executive summaries for stakeholders.
Work place: Basel and / or Zurich and Flex-Office

Your qualification

Bring your relevant expertise in complex claims-especially in power generation, mechanical, industrial, or large property sectors-to a pivotal role shaping Helvetia's future.
Leverage your professional qualifications in insurance, technical, accounting, or legal disciplines for high-impact decision-making and continuous improvement.
Apply your deep understanding of property and business interruption policies, including warranties, deductibles, exclusions, and reinsurance, to deliver robust outcomes.
Utilise your technical know-how on turbines, generators, transformers, and failure modes, confidently interpreting OEM reports and maintenance records.
Showcase your proficiency with leading claims systems and MS Office, while communicating clearly and managing stakeholders effectively.
Thrive in a customer-focused, collaborative environment-balancing contractual rigour with commercial relationships, handling multiple complex files under pressure, and driving results with ownership and follow-through.
Fluency in English is essential for this role, empowering you to collaborate seamlessly across international teams and broaden your professional impact. Knowledge of additional languages is beneficial.

Your contact

Alice-Alexandra KallRecruiting Partner

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What we offer

Flex Office enables people to work independently of time and place
Staff restaurants at our main locations
Above-average retirement provision benefits
Attractive staff discounts and stock programmes
Buy yourself extra vacation days

Flex Office enables people to work independently of time and place

Staff restaurants at our main locations

Above-average retirement provision benefits

Attractive staff discounts and stock programmes

Buy yourself extra vacation days

Your contact

Alice-Alexandra KallRecruiting Partner

For this position we cannot consider applications through recruitment agencies.

Apply now

Do you already know your future boss?

Working at Helvetia

Team Helvetia is there together when it matters. We are people who can be relied on. Who support one another and stand up for each other. Who encourage and challenge each other. Who are inspired and who inspire others. That's how we shape the future together. &Go!

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