Group Claims Officer (Process-/ Lean Management), (all genders) Full-Time or Part-Time

Basle / Zurich – With work experience – 50% - 100%

40% FlexOffice /

Your department

How likely is it that a position at Helvetia is just right for you? Very! Our motto is &Go – and it is designed to encourage you to make bold decisions, overcome hurdles and continuously learn new things. Step on board now and show us how you always master the myriad actuarial challenges – so that the bottom line is right.

Your responsibility

• Develop and continuously improve guidelines and processes.
• Identify, address and support implementation of process enhancements in market units.
• Apply lean methodology to optimize workflows, efficiency, and quality.
• Develop and maintain KPI frameworks, performance reporting, and dashboards.
• Utilize data analytics for performance measurement and continuous improvement.
• Monitoring and analysis of trends, innovations and (technical) developments relevant to claims (e.g. drive the adoption of new AI technologies)

Your qualification

• Bachelor's or Master's degree with focus on Economics or Natural Sciences, Statistics or Data Science.
• Relevant experience and proven track record in Non-Life Insurance with a focus on claims, AI and/or data management
• In-depth process management and modelling skills (Adonis as an advantage), robotics, process automation (e.g. Blue Prism) and familiar with data analysis tools (e.g. Excel, SQL, Power BI, Python)
• Lean Black Belt certification with a proven ability to drive innovation is highly desired
• You are a customer and service-oriented personality with strong analytical, communication and stakeholder management skills
• Internationally mobile (in Europe) 25-30%
• Proficient in English and German or Spanish (Italian or French is advantageous)

Your contact

Patrik KleinRecruiting Partner

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What we offer

Flex Office enables people to work independently of time and place
Staff restaurants at our main locations
Above-average retirement provision benefits
Attractive staff discounts and stock programmes
Buy yourself extra vacation days

Flex Office enables people to work independently of time and place

Staff restaurants at our main locations

Above-average retirement provision benefits

Attractive staff discounts and stock programmes

Buy yourself extra vacation days

Your contact

Patrik KleinRecruiting Partner

For this position we cannot consider applications through recruitment agencies.

Apply now

Do you already know your future boss?

Working at Helvetia

Team Helvetia is there together when it matters. We are people who can be relied on. Who support one another and stand up for each other. Who encourage and challenge each other. Who are inspired and who inspire others. That's how we shape the future together. &Go!

Apply now

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